Employee Experiences

Karen's story

Head of Product & Proposition
"My team designs the products we offer and delivers them to market"

We design products that provide solutions for borrowers that are underserved by the High Street lenders. It’s really interesting working with a team that is central to our business and touches all aspects of lending from Credit Risk, Sales & Distribution, Marketing, Regulation, Funding, Pricing through to Servicing.

It’s a really rewarding to see on a daily basis how many people we have helped move into their dream home.


  • "I ensure we help mortgage brokers as much as possible"
    Declan, Head of Sales Operations
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  • "I find solutions to business problems"
    Jaskiran, Business Analyst
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  • “I assist brokers with mortgage applications”
    Marcus, Telephone Account Development Manager
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  • “I handle any queries our customers have on their mortgage accounts”
    Ben, Servicing Team Manager
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  • "I provide guidance to the business to ensure our customers are treated fairly"
    Aisha, Compliance Monitoring Officer
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