Employee Experiences

Marcus' story

Telephone Account Development Manager
“I assist brokers with mortgage applications”
I’m the first point of contact for mortgage brokers with initial queries for new business. I agree whether it’s a good business case for Kensington and assist brokers in getting their client’s business to us. What’s rewarding about my role is seeing the business grow each month, the team I work with and happy brokers when their clients have been accepted for a mortgage with us.


  • "I find solutions to business problems"
    Jaskiran, Business Analyst
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  • “I handle any queries our customers have on their mortgage accounts”
    Ben, Servicing Team Manager
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  • "I provide guidance to the business to ensure our customers are treated fairly"
    Aisha, Compliance Monitoring Officer
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  • “I help deliver successful projects that transform our organisation”
    Kate, Business Analyst
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