Employee Experiences

Laura's story

Customer Service Agent
“I love being able to help our customers with both every day and more complex enquiries.”

I take calls from customers who may have a query about their mortgage account or need to make a payment.  

It is so rewarding being the first point of service for a lot of our customers and being a friendly voice on the phone. I love being part of such an amazing team, everyone is so supportive of one another and there is always someone on hand to help or to lend an ear when needed. 

About me… We recently got a Schnoodle puppy, who is extremely cute and a bundle of energy! We love taking him on walks to explore the local forest and get some fresh air and exercise.