When it comes to specialist mortgages, there's not much we don't know.
When you've been around for as long as we have, you soon learn that putting people into neat little boxes is an approach that doesn't work.
We prefer to look beneath the surface and go deeper than the mainstream lenders where all too often the 'computer says no'. Our mantra is to look for ways to say yes, so that we can help as many people as possible get the mortgages they need.
All Kensington mortgages are powered by VECTOR, our proprietary and hugely powerful analytical model that is embedded into all phases of the mortgage lifecycle.
VECTOR is supported by a unique dataset comprising over 400k mortgage accounts spanning all UK geographies, housing types, mortgage types and credit loan parameters for the last 20 years, and has driven the development of a number of in-house analytical tools and reporting capabilities that are key to the unique way in which we assess and manage mortgage credit risk.
In March 2023 Kensington was purchased by Barclays Bank UK PLC, and became part of the wider Barclays Group.
As part of the acquisition, Kensington continues day-to-day business operations as usual, supporting a broad range of borrowers that the High Street would typically not serve, but now with the added financial strength, deposit funding base and operational reach that comes from ownership by one of the UK’s largest financial services institutions.
The Kensington senior management team, with an average of more than 20 years’ experience in their field, bring extensive industry experience and knowledge to the business.
Their expertise encompasses building, acquiring, running and managing successful businesses having forged their careers at some of the premier players in the European and US mortgage space, including Nationwide, Deutsche Bank, RBS, GE and Barclays.
Emma joined Kensington in 2018 and prior to her appointment as Operations Director held roles including Head of Customer Services and Experience and Head of Lending where she focused on enhancing customer experience, introduced policy and system enhancements, and improved offer and completion capacity.
Emma has over 20 years’ experience in financial services, including having worked at a brokerage for seven years where she specialised in 2 nd charge lending. Emma worked at GE Capital for eight years in various roles including leading a specialist lending underwriting and processing operation for 1st charge mortgages. She also led the outsourcing project as part of their business wind down to closure which the migration and remediation of the closed book, as well as training and operational oversight of the remote teams.
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