Our service levels
Discover the #KensingtonDifference

We're always transparent about our service levels and will continue to ensure our latest service levels are always to hand, for when you're ready to place another case with us.

35 SECS

to start talking to your Sales Support team

<3 DAYS

review on all new apps

<8 DAYS

to review uploaded docs

36

working days from App to Offer

Average broker experience as of 25/01/2021


Here's what our brokers say
Don’t just take our word for it. See what brokers are saying about Kensington:
Trustpilot
Have a case to place?

We've put together this handy guide for you so you know what supporting documents to send together with your application. 

View our Submission Tips 
Manage cookies Accessibility Cookie Policy Terms of Use

Kensington and Kensington Mortgages are trading names of Kensington Mortgage Company Limited (registered in England & Wales No. 03049877), which has its registered office address at: Ascot House, Maidenhead Office Park, Maidenhead SL6 3QQ.

Kensington Mortgage Company Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference No. 310336). Some investment mortgage contracts are not regulated by the Financial Conduct Authority.