Our service levels
Discover the #KensingtonDifference

We're always transparent about our service levels and will continue to ensure our latest service levels are always to hand, for when you're ready to place another case with us.

SAME DAY

valuations instructed

71 SECS

to start talking to your Sales Support team

<48 HOURS

review on all new apps

<72 HOURS

to review uploaded docs

Average broker experience as of 21/09/2020


Here's what our brokers say
Don’t just take our word for it. See what brokers are saying about Kensington:
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Kensington and Kensington Mortgages are trading names of Kensington Mortgage Company Limited (registered in England & Wales No. 03049877), which has its registered office address at: Ascot House, Maidenhead Office Park, Maidenhead SL6 3QQ.

Kensington Mortgage Company Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference No. 310336). Some investment mortgage contracts are not regulated by the Financial Conduct Authority.