Employee Experiences

Jaskiran's story

Business Analyst
"I find solutions to business problems"
I work in Group Change as part of a Project Team. My role is to understand the requirements of the business and support them to develop and deploy the changes needed to meet these. What I love most about my role is that I am able to work with other areas of the business, learn what they do and find solutions to their problems. It’s a great feeling when I am able to help improve a process and make the business run more efficiently.


  • “I assist brokers with mortgage applications”
    Marcus, Telephone Account Development Manager
    Read story
  • “I handle any queries our customers have on their mortgage accounts”
    Ben, Servicing Team Manager
    Read story
  • "I provide guidance to the business to ensure our customers are treated fairly"
    Aisha, Compliance Monitoring Officer
    Read story
  • “I help deliver successful projects that transform our organisation”
    Kate, Business Analyst
    Read story