Employee Experiences

Sophie's story

Completions agent
“I liaise with brokers, solicitors, and applicants directly, aiming for the best outcome for all.”
I've been working at Kensington since May 2022, joining the company to expand my experience, which had been mainly pre-offer. Now in completions, I’m responsible for mortgage cases from offer stage to funds release.

In this role I communicate with brokers, solicitors and applicants directly, aiming for the best outcome for all parties. We process all documents required on the mortgage offer and certificate of title, processing cases to the very end, with the customer’s mortgage loan secured.

Kensington has shown me a positive working environment and values that impressed me. I like the work-life balance that working from home provides, and working with a close-knit team in Completions.