MY ACCOUNT

We are always happy to talk to you about your mortgage, or you can log in to view your balance, update your personal details and make payments online.

SECURE MESSAGING AVAILABLE NOW

My messages is a secure online feature where you can send us a message, or upload a document, and we will respond directly to you.

You might be paying off your mortgage early and need to request a redemption statement, perhaps you need a copy of a document, have a question about your monthly payment, or would like to set-up a Direct Debit; simply send us a message and we will resolve this for you.

Log in to your online account below. If this is the first time you are using our online services, you will need to register for an account instead.

Online services are currently not available to Limited Company Buy to Let mortgage customers, please call our customers services team who are happy to help.

Customer services

0333 300 0921

Mon - Fri 9am - 5:30pm

Customer arrears support

0333 300 0920

Mon - Fri 9am - 5:30pm

Write to us

Kensington Mortgages, Ascot House, Maidenhead Office Park, Maidenhead, SL6 3QQ

Customer services

0800 358 1870

Mon - Fri 9am - 5:30pm

Customer arrears support

0333 300 0179

Mon - Thurs 8:30am - 6:30pm
Fri 8:30am - 5:30pm

Write to us

Kensington Mortgages, Gateway House, Gargrave Road, Skipton, North Yorkshire, BD23 2HL

Log in to your online account below. If this is the first time you are using our online services, you will need to register for an account instead.

Account number: xxxxxxxx Not you?