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The Mortgage Charter is a government-backed set of standards to support customers who are worried about higher interest rates and their mortgage payments. You can read the full Charter on GOV.UK: Mortgage Charter - GOV.UK. We remain committed to the Mortgage Charter. If you’re struggling to make your mortgage payments, or you’re worried about remortgaging, we may be able to help.
You may be eligible for support under the Mortgage Charter if you:Visit MoneyHelper for more information on what help the government has announced for those struggling with energy bill rises and if you can expect a council tax rebate.Or if you’d like to understand more about the mortgage support options we can offer you, visit our Money Worries page.