We understand that every customer is different, with personal circumstances unique to them and we want to make sure that we work with each one of you in a way that meets your needs.
Health. This can be any kind of health condition that may affect your ability to carry out day to day activities. For example:
Life Events. There are often additional pressures associated with many life events that can affect how you manage your finances. Or maybe a change in situation means you must take on the finances when someone else in your household managed
them on your behalf. For example:
There are many ways we can offer you additional support depending on your needs, from speaking with someone you trust, to giving you extra time to absorb or get help with reviewing information. Here are a few examples of how we can support you: