MANAGING YOUR MORTGAGE

Find all the information you need to help you manage your mortgage; from making a change to your mortgage such as adding or removing someone, to how to make a payment. 

MORTGAGE PAYMENTS

  • Ways to pay your mortgage
    There are a range of payment options available, choose to pay your monthly instalment in a way that is convenient to you.
    WAYS TO PAY
  • Money worries
    We want to help you. If you’re worried about your finances and are struggling to pay your mortgage, the sooner you talk to us, the sooner we can try to help.
    VIEW GUIDE
  • Redeeming your mortgage
    What you need to know if you are paying your mortgage off early and how to request a redemption statement.
    REQUEST A REDEMPTION STATEMENT

     

    MAKING CHANGES TO YOUR MORTGAGE

    • Switch to a new fixed rate
      If your mortgage is approaching the end of its fixed rate period, you might like to consider switching to a new fixed rate.
      FIND OUT MORE
    • Switching to capital repayment
      If you’d like to switch from an interest only mortgage to a capital repayment mortgage; talk to us about changing your repayment method.
      VIEW GUIDE
    • Adjusting your mortgage term
      If you would like to adjust the term of your mortgage, then speak to our team to see if we can help.
      VIEW GUIDE
      • Adding or removing someone
        If your circumstances have changed and you would like to add or remove someone from your mortgage; talk to us about a transfer of equity.
        VIEW GUIDE
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        OUR TEAM ARE HERE TO HELP

        • Connect with us
          We're always happy to talk to you and answer any questions you have about your mortgage. Enter your account number so we can put you in contact with the right team.
          YOUR ACCOUNT
        • If you wish to make a complaint
          We really want to get it right first time, but sometimes we don’t. If we haven’t met your expectations, please talk to us.
          CONTACT US

          TOOLS TO HELP YOU OUT

          • Mortgage glossary
            Mortgage terms can be confusing if you've never had a mortgage before, so our handy glossary explains all the terms you may be about to see and hear.
            READ THE GLOSSARY
          • Interest rate change calculator
            Use our interest rate change calculator to get an idea of how an interest rate change could affect your monthly mortgage payments.
            RATE CHANGE CALCULATOR
          • Mortgage payments calculator
            Use our calculator to get an idea of how much your monthly mortgage payment could be if you decided to take a new repayment mortgage with a different interest rate, or if you wanted to adjust the length of your term.
            MONTHLY PAYMENTS CALCULATOR