YOUR QUESTIONS
ANSWERED

Find everything you need to manage your mortgage, all in one place. Look for support, guidance or the answer to your questions; or use our handy tools such as our mortgage glossary.

ANSWERS TO COMMON QUESTIONS

  • Frequently asked questions
    Covering everything from getting a mortgage through to the types of insurance you’ll need.
    VIEW FAQs
  • Questions about mortgage prisoners
    Covering what it means to be a mortgage prisoner, what support you can get and answers to frequent questions.
    VIEW MORTGAGE PRISONER QUESTIONS
  • Questions about the EKO cashback mortgage
    Covering Energy Performance Certificates (EPC), band and SAP point improvements, plus getting and sending a revised EPC.
    VIEW EKO QUESTIONS

    TOOLS TO HELP YOU OUT

    • Mortgage glossary
      Mortgage terms can be confusing if you've never had a mortgage before, so our handy glossary explains all the terms you may be about to see and hear.
      READ THE GLOSSARY
    • Interest rate change calculator
      Use our interest rate change calculator to get an idea of how an interest rate change could affect your monthly mortgage payments.
      RATE CHANGE CALCULATOR
    • Mortgage payments calculator
      Use our calculator to get an idea of how much your monthly mortgage payment could be if you decided to take a new repayment mortgage with a different interest rate, or if you wanted to adjust the length of your term.
      MONTHLY PAYMENTS CALCULATOR