K-hub & Service Levels
K-hub is a dedicated information and service space where you can view our weekly service levels, support guides, handy reminders and general updates.
Our service levels
Average broker experience as of 27/11/2023
*We give 24 hours’ notice before any changes to our Special rates.
Our latest updates
More choices for Residential clients needing a larger loan size
For loans between £500k and £2million, for
either purchase or remortgage, we now have 3
year Fixed rate options, to go with our 2 and 5
year Fixed rates.
With lower rates than our Select range, your client has the choice of a set fee of either £1,499 or £1,999.
All our large loan mortgages come with a free valuation, and are supported by a dedicated team of experienced senior underwriters.
With lower rates than our Select range, your client has the choice of a set fee of either £1,499 or £1,999.
All our large loan mortgages come with a free valuation, and are supported by a dedicated team of experienced senior underwriters.
Residential Core specials
For those with defaults and arrears older than 24 months. For both purchase and remortgage, up to 70% LTV:
- 5YR Fix | £999 fee | 5.95%
- 5YR Fix | No fee | 6.15%
- 2YR Fix | £999 fee | 6.15%
- 2YR Fix | No fee | 6.59%
Buy to let specials
Two new specials added to our range, giving you more options for your landlord clients:
- CORE
Up to 75% LTV | 2YR Fix | £5k fee | 5.79% - CORE
Up to 75% LTV | 2YR Fix | 5% fee | 4.64% - HMO/MUB
Up to 75% LTV | 2YR Fix | 5% fee | 4.74% - CORE
Up to 75% LTV | 5YR Fix | 5% fee | 5.29%
Our latest guides
A Guide to your client’s First Mortgage Payment
We have created this handy guide to help you explain to your clients the way that first payments work, depending on their completion date.
A Guide to our Application Stages
To help you explain to your client the stages their mortgage application goes through once you have submitted their case.
Credit History Criteria Guide
Download our simple one-page guide to get all the information you need to know about our criteria on CCJs, arrears, defaults and more.