07 March 2023 at 10:00

Understanding Changing Customer Behaviours: The opportunity for business growth

Topics covered included:

• Market update from guest expert from Rightmove
• Key customer experience trends from guest expert from Legal & General
• The psychology behind customer behaviours and how this can translate to business opportunities for you with ITV’s This Morning’s resident psychologist
• How we can support you and your business, particularly with moving into new customer segments