FULLY DIGITIAL BROKER PRODUCT TRANSFER PORTAL

Our Broker Product Transfer Portal gives you a better way to transfer your clients over to a new Kensington fixed rate deal.

Portal login

Important notice:

We’re carrying out some important maintenance work this weekend, so please note that our product transfer portal will be unavailable on Saturday 9th December until 3pm.

A seamless, end-to-end digital experience

As soon as you log on to our digital portal, you’ll be able to view the new fixed rate Kensington mortgage deals currently available to your client once they roll off their existing product.

It provides you with all the information you need to discuss their product transfer options with them. Then, once they’ve decided which deal is best for their circumstances, you’ll be able to transfer them over to their new Kensington mortgage at the click of a button.

Why it makes sense for your client to stay with Kensington

With fluctuating interest rates and increases to the cost of living, now is a great time for your client to refix their mortgage with us for that extra peace of mind.

Plus, as an existing Kensington customer, they can benefit from new, exclusive fixed rate deals.

0.30% gross procuration fee

We'll pay you a 0.30% gross procuration fee every time you transfer your client's product.

Every time you switch one of your clients to a new Kensington deal, we’ll pay a procuration fee of 0.30% gross in the usual way. The fee will be paid two weeks after they have rolled on to their new fixed rate.

You’ll just need to let your client know that to remain eligible for their new deal, their mortgage account will need to be up to date with no arrears in between the product transfer and the roll off from their existing product.

Frequently asked questions

If your client is eligible for a product transfer we'll email you four months before their transfer window opens.
To make things easy for you to discuss the options with your client, we’ll also write to them when their transfer window opens. They will be informed that they can talk to their broker for advice on their options and a recommendation. Alternatively, they can arrange their own execution only transfer.
Your client’s new mortgage product will take effect from the end of their existing fixed rate period provided that you transfer their product at least one calendar month before this date.

You'll need to let your client know that to remain eligible for their new deal, their mortgage account will need to be up to date with no arrears in between the product transfer and the roll off from their existing product.

For Limited Company BTL transfers, all Guarantors will need to sign and return the Deed of Consent form which we will send direct to your client and each personal Guarantor. Once we have received the signed form(s) you will be able to activate the product transfer.
If rates change whilst you’re fact-finding for your client, they may need to go through affordability again. They may still be able to remortgage with Kensington in our usual way, meeting affordability and credit policy, just not through the product transfer process.
1) Enter the same email address you use to log on to our broker portal
2) Select your client account from the two options:
a. Resi/BTL
b. Limited Company BTL
3) Select your Club or Network
4) Answer the security questions relating to your client
a. A/C Number
b. Date of Birth
c. Sort code or the amount of the last payment made to Kensington

Once you’ve logged on, it’s just 5 steps to transfer your client's product
1) Review your client’s options.
2) Discuss the options with your client.
3) Choose product and review the new illustration.
4) Agree to the terms and conditions.
5) Confirm that you have received consent from your client and transfer your client’s product!
*For Limited Company BTL transfers, all Guarantors will need to sign and return the Deed of Consent form which we will send direct to your client and each personal Guarantor.

Portal Login

Any questions, just give us a call

We hope you enjoy using your new Broker Product Transfer portal but if you have any questions, just call one of our BDM team on 0800 111 020 who are always happy to help.