FULLY DIGITIAL BROKER PRODUCT TRANSFER PORTAL

Our Broker Product Transfer Portal gives you a better way to transfer your clients over to a new Kensington mortgage deal.

Portal login

A seamless, end-to-end digital experience

As soon as you log on to our digital portal, you’ll be able to view the new Kensington mortgage deals currently available to your client once they roll off their existing product.

It provides you with all the information you need to discuss their product transfer options with them. Then, once they’ve decided which deal is best for their circumstances, you’ll be able to transfer them over to their new Kensington mortgage at the click of a button.

Why it makes sense for your client to stay with Kensington

With fluctuating interest rates and increases to the cost of living, now is a great time for your client to refix their mortgage with us for that extra peace of mind.

0.30% gross procuration fee

We'll pay you a 0.30% gross procuration fee every time you transfer your client's product.

Every time you switch one of your clients to a new Kensington deal, we’ll pay a procuration fee of 0.30% gross in the usual way. The fee will be paid two weeks after they have been transferred to their new deal.

You’ll just need to let your client know that to remain eligible for their new deal, their mortgage account will need to be up to date with no arrears in between the product transfer and the roll off from their existing product.

Frequently asked questions

If your client is eligible for a product transfer we'll email you four months before their transfer window opens.
To make things easy for you to discuss the options with your client, we’ll also write to them when their transfer window opens. They will be informed that they can talk to their broker for advice on their options and a recommendation. Alternatively, they can arrange their own execution only transfer.
If you have an eligible client, you’ll see the Kensington mortgage deals available to them when you log into the portal.
If your client is currently in an initial rate period and would like the new product to start when the existing deal ends, please make sure we receive the request to transfer by the 12^th of the previous month.

If your client has already reverted to a variable reference rate and would like the new product to start as soon as possible. We need to receive the request to transfer their product by the 12^th of the month to make sure there is enough time to complete the transfer and provide your client with the new payment information for the first of the following month.
Your client’s new product start date will depend on their circumstances, so we will write to your client confirming when the product transfer will take effect. For example:
- If your client is still in their initial rate period, the switch will take effect from the end of their existing deal provided we receive the request to transfer the product by the 12^th of the previous month.
- If your client has already reverted to their variable reference rate and would like their new product to start as soon as possible. We need to receive the request to transfer the product by the 12^th of the month to make sure there is enough time to complete the transfer and provide your client with their new payment information for the first of the following month.
They may still be able to remortgage with Kensington in our usual way, meeting affordability and credit policy, just not through the product transfer process.
1) Enter the same email address you use to log on to our broker portal
2) Select your client account from the two options:
a. Resi/BTL
b. Limited Company BTL
3) Select your Club or Network
4) Answer the security questions relating to your client
a. A/C Number
b. Date of Birth
c. Sort code or the amount of the last payment made to Kensington

Once you’ve logged on, it’s just 5 steps to transfer your client's product
1) Review your client’s options.
2) Discuss the options with your client.
3) Choose product and review the new illustration.
4) Agree to the terms and conditions.
5) Confirm that you have received consent from your client and transfer your client’s product!

Portal Login

Any questions, just give us a call

We hope you enjoy using your new Broker Product Transfer portal but if you have any questions, just call one of our BDM team on 0800 111 020 who are always happy to help.