Intermediary Login | Kensington Mortgages for Intermediaries

Customer Site

For Intermediaries only - Back to Customer site

Mon-Fri 9am-6pm

broker.queries@kensingtonmortgages.co.uk

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Portal logins

Mortgage adviser login

Submit a new case or manage existing cases on our online portal; anytime, anywhere.

We’ve put together this handy guide to help you explain to your client the stages their mortgage application goes through once you have submitted their case.

Mortgage adviser login

Product transfer portal login

Now you can transfer your client on to a new Kensington fixed rate using our Product Transfer Portal.

Keep an eye on your inbox as we'll send you an email when your client's transfer window is open, along with details on how to login to the portal.

Product transfer login

Administrator login

Mortgage packager login

Packager login

Messages

Documents update

Good news, you can now view documents that you’ve uploaded on our portal.

Valuation fees

Please remember to pay your valuation fee (where applicable) and upload core documents before submitting a case for Underwriting.

Messages to underwriters

You can now upload a message for an underwriter via ‘Case Message’ which you’ll find on the Case Overview screen.

Frequently asked questions

Go to the portal forgotten password page
Enter your email address
Select 'request reset code'
You’ll be sent an email with a unique code. If you haven't received an email check your spam or junk folder
Select 'enter reset code'
You will be asked to enter certain digits of your memorable word (these are case sensitive). Your memorable word has been set as your mother's maiden name
Choose your new password. Remember, it must:

Be between 8 and 20 characters
Contain at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character
It cannot include spaces or your username
Valid special characters are $@!%*?&

You can find all the documents and forms you may need for an application on the Documents page on our website.

We’ve put together some handy guides so you know what documents we will and may need for an application.