Mortgage adviser login
Submit a new case or manage existing cases on our online portal; anytime, anywhere.
Mortgage adviser login
Product updates
New products now available

🏠 New Shared Ownership mortgages, from 4.14% with no fee and a free valuation

🏠 New Income Recovery for the Self-Employed mortgages. Affordability based on average of last 2 years income. Available on a 5-year fixed rate with 3-year ERCs

🏠 New 70% LTV rates on our Select range. Rates starting from 2.98%



Administrator login
Login to submit documents on behalf on a mortgage adviser and manage pre-existing cases.
Mortgage packager login
Login to as a mortgage packager, where our exclusive distribution partners can submit DIPs and full applications.



Documents uploaded
Documents update 

Good news, you can now view documents that you’ve uploaded on our portal.

Two front doors
Valuation fees

Please remember to pay your valuation fee (where applicable) and upload core documents before submitting a case for Underwriting.

Case messages
Messages to underwriters

You can now upload a message for an underwriter via ‘Case Message’ which you’ll find on the Case Overview screen.

You said, so we did 

We’ve listened to your feedback and made some improvements to our portal to make placing your case even easier.

Watch the video to see all the enhancements we’ve made, including:

  • Clearer instructions when submitting an application
  • Improved signposting on uploading documents for an application, and confirming they've been received by our underwriters
  • A new section to show any on additional documents required following an initial assessment
  • Improvements to calculating an applicants retirement age


Frequently asked questions

  1. Go to the portal forgotten password page
  2. Enter your email address
  3. Select 'request reset code'
  4. You’ll be sent an email with a unique code. If you haven't received an email check your spam or junk folder
  5. Select 'enter reset code'
  6. You will be asked to enter certain digits of your memorable word (these are case sensitive). Your memorable word has been set as your mother's maiden name
  7. Choose your new password. Remember, it must:
    • Be between 8 and 20 characters
    • Contain at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character
    • It cannot include spaces or your username
    • Valid special characters are $@!%*?&

You can find all the documents and forms you may need for an application on the Documents page on our website. 

We’ve put together some handy guides so you know what documents we will and may need for an application.

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Kensington and Kensington Mortgages are trading names of Kensington Mortgage Company Limited (registered in England & Wales No. 03049877), which has its registered office address at: Ascot House, Maidenhead Office Park, Maidenhead SL6 3QQ.

Kensington Mortgage Company Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference No. 310336). Some investment mortgage contracts are not regulated by the Financial Conduct Authority.