Intermediary Login | Kensington Mortgages for Intermediaries

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For Intermediaries only - Back to Customer site

Mon-Fri 9am-6pm

broker.queries@kensingtonmortgages.co.uk

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Submit a new case or manage existing cases on our online portal; anytime, anywhere.

We’ve put together this handy guide to help you explain to your client the stages their mortgage application goes through once you have submitted their case.

Mortgage adviser login

Product update
New product now available

Flexi Fixed for Term is for your clients who want to boost their borrowing power and have the stability that comes with a fixed monthly payment that never changes.

It protects them against future rate rise and saves on remortgaging costs, but still provides flexibility for when unexpected life events happen.

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Messages

Documents update

Good news, you can now view documents that you’ve uploaded on our portal.

Valuation fees

Please remember to pay your valuation fee (where applicable) and upload core documents before submitting a case for Underwriting.

Messages to underwriters

You can now upload a message for an underwriter via ‘Case Message’ which you’ll find on the Case Overview screen.

You said, so we did

We’ve listened to your feedback and made some improvements to our portal to make placing your case even easier.

Watch the video to see all the enhancements we’ve made, including:

Clearer instructions when submitting an application
Improved signposting on uploading documents for an application, and confirming they've been received by our underwriters
A new section to show any on additional documents required following an initial assessment
Improvements to calculating an applicants retirement age

Frequently asked questions

Go to the portal forgotten password page
Enter your email address
Select 'request reset code'
You’ll be sent an email with a unique code. If you haven't received an email check your spam or junk folder
Select 'enter reset code'
You will be asked to enter certain digits of your memorable word (these are case sensitive). Your memorable word has been set as your mother's maiden name
Choose your new password. Remember, it must:

Be between 8 and 20 characters
Contain at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character
It cannot include spaces or your username
Valid special characters are $@!%*?&

You can find all the documents and forms you may need for an application on the Documents page on our website.

We’ve put together some handy guides so you know what documents we will and may need for an application.