Are higher energy bills and household costs making it difficult to manage your finances or meet your mortgage payments?
Visit MoneyHelper
for more information on what help the government has announced for those struggling with energy bill rises and if you can expect a council tax rebate. Or if you’d like to understand more about the mortgage support options we can offer you, visit our Money Worries page.
Important information about the UK Government's Homes for Ukraine Scheme
We've put together some helpful information for our customers who may wish to participate in the Government's scheme, which you can find here.
GENERAL INFORMATION FOR EXISTING CUSTOMERS
Managing your mortgage
Find all the information you need to help you manage your mortgage; from making a change to your mortgage such as adding or removing someone, to how to make a payment.
Talking to someone impartial can really help. There are many organisations that are there to support you, either face to face, over the phone or online.
We're always happy to talk to you and answer any questions you have about your mortgage. Enter your account number so we can put you in contact with the right team.
We want to help you. If you’re worried about your finances and are struggling to pay your mortgage, the sooner you talk to us, the sooner we can try to help.