K-hub & Service Levels
K-hub is a dedicated information and service space where you can view our weekly service levels, support guides, handy reminders and general updates.
Our service levels
Average broker experience as of 22/04/2024
1 MIN 58 SECS
1 DAY
1 DAY
11 DAYS
48 HOURS
Our latest updates
*New* Mid LTV rates available
Introducing LTV solutions that provide more options for your residential clients. Designed to offer better rates so they only pay for what they need.
Available across our Select range for Residential clients, with fee and no fee options, and fixed for either 2 or 5 years:
82.5% LTV
- 2 Year fixed | 6.27% with £999 fee or 6.52% with no fee
- 5 Year fixed | 6.07% with £999 fee or 6.17% with no fee
87.5% LTV
- 2 Year fixed | 6.74% with £999 fee or 6.99% with no fee
- 5 Year fixed | 6.47% with £999 fee or 6.62% with no fee
92.5% LTV (Purchase only)
- 2 Year fixed | 7.24% with £999 fee or 7.47% with no fee
- 5 Year fixed | 6.79% with £999 fee or 6.99% with no fee
*New* Buy to Let Specials
- 2 year fixed 5.39% 75% LTV, 3% Fee
- 5 year fixed 4.89% 75% LTV, 5% Fee
Lower rates across Resi 90% and 95% LTV
- Selected 90% LTV rates reduced by up to 55bps, ranges include Select, Professional, Heroes, eKo and Core
- Selected 95% LTV rates reduced by up to 35bps
- Arrangement fee on 90% and 95% reduced from £1,299 to £999
Lowest Select 90% LTV 2,3,5 year fixed rates are now 6.89%, 6.59%, and 6.44% respectively (all with £999 fee).
Lowest Select 95% LTV 2,3,5 year fixed rates are now 7.39%, 7.09%, and 6.94% respectively (all with £999 fee).