K-hub & Service Levels
Guides
A Guide to your client’s First Mortgage Payment
We have created this handy guide to help you explain to your clients the way that first payments work, depending on their completion date.
A Guide to our Application Stages
To help you explain to your client the stages their mortgage application goes through once you have submitted their case.
Credit History Criteria Guide
Download our simple one-page guide to get all the information you need to know about our criteria on CCJs, arrears, defaults and more.
Buy to Let Packaging Support Guide
We’ve put together a handy check list so you know what documents we require for your Buy to Let application.
Residential Packaging Support Guide
We’ve put together a handy check list so you know what documents we require for your Residential applications.
Source of Deposit Information
To help your clients provide you with the correct information to place their cases, just click the link below for our guide on Source of Deposit requirements.