K-hub & Service Levels
K-hub is a dedicated information and service space where you can view our weekly service levels, support guides, handy reminders and general updates.
Our service levels
Average broker experience as of 15/06/2026
Our latest news
BTL Rates Reduced Further
We’ve reduced selected BTL rates by up to 25bps, across all our BTL products: Prime, Prime eKo, Core and HMO/MUB.
Highlights include:
Rates now start from:
Prime range, 2 Year, 75% LTV, 5% fee, 3.49%
Prime range, 5 Year, 75% LTV, 5% fee, 4.59%
Other highlights include:
Prime:
2 Year, 75% LTV, 3% fee, 4.14%
5 Year, 75% LTV, 3% fee, 4.82%
Prime HMO & MUB:
5 Year 75% LTV, 3% fee, 5.09%
5 Year 75% LTV, 5% fee, 4.84%
And we’re still offering a free valuation across all our products (including Residential).
View all rates in our BTL Product Guide.
New lower rates now available
Good news - we’ve made a range of rate reductions across both our Buy to Let and Residential products, to support more of your clients.
- Buy to Let: Selected 75% LTV rates reduced on Prime, Prime eKo and Core.
- Residential: Resi Select rates reduced by up to 0.25% across all fee options and LTVs.
Free valuations across all products still applies.
For full rates, criteria and product details, please see our product guides below.
Affordability changes and brand new specials
Great news - we’ve boosted our 5-year affordability, so your residential clients could now borrow more.
We’ve also launched a couple of new residential specials to support this:
5 year fixed, 75% LTV:- £999 fee: 5.49%
- No fee: 5.59%
Plus, we’ve updated rates on both Resi 6 and Resi 12. Find out more in our Product Guide.
